Last updated: October 2, 2026
Orders are packed and shipped from our fulfillment center within 1–2 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day.
| Destination | Shipping cost | Estimated delivery after shipping |
|---|---|---|
| United States | Free | 3–7 business days |
| International | Free | 7–21 business days |
Delivery times are estimates, not guarantees. Carrier delays, customs checks, weather and holidays can add time.
As soon as your order ships, we'll email you a tracking number. If you haven't received it within 3 business days of ordering, check your spam folder or contact us.
International orders may be charged import duties, taxes or customs fees by the destination country. These are set by local authorities, are not included in our prices, and are the responsibility of the customer. Refusing a package because of these charges does not qualify for a refund of those charges.
Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll try to update it before shipping. We can't be responsible for orders delivered to an incorrect address entered at checkout.
If your tracking shows no movement for 10 business days (US) or 20 business days (international), or your order is marked delivered but you can't find it, contact us. We'll work with the carrier and, if the package can't be found, send a free replacement or a refund.
If your order arrives damaged, email us within 7 days of delivery with a photo and your order number. We'll replace it free of charge. See our Return & Refund Policy for details.
Email: [email protected]
Phone: +1 (888) 863-66541